Modernizing the testing of payment systems in the Nordic region’s largest bank is a complex journey in a highly regulated, legacy environment. With millions of daily transactions and billions of euros going through our systems, ensuring fault tolerance and system reliability is critical — not just for the bank, but for society at large. As the financial sector faced increasing pressure from regulatory demands, the need to move from mainframes to modern software, and demands for faster time-to-market, we recognized that our current traditional QA approach was unsustainable and not scalable for future demands.
This presentation will share our journey of transforming QA into a business enabler. We navigated significant hurdles, including securing senior management buy-in, managing high delivery pressures, and shifting mindsets from manual testing to automation-driven quality. By focusing on foundational improvements — such as evolving our test automation framework, updating our tool stack, including integrating CI/CD, optimizing test environments, and implementing fast technical checks — we achieved remarkable results.
We reduced test cycle times from three weeks to just three hours, increased automation coverage to 75% across all test levels, and improved production quality by minimizing incidents. This transformation accelerated software releases and strengthened trust across teams and leadership.
Join us to learn the critical lessons, challenges, and best practices for modernizing QA in a large-scale, complex financial ecosystem.
Key Takeaways:- How to drive QA transformation in a highly regulated, high-stakes environment
- How shifting team culture and mindset is key to turning quality into a shared responsibility
- Defining first steps when modernizing QA
